1. Introduction
Welcome to Homiqo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website homiqo.shop and make purchases from us.
Homiqo is operated by BRIXIA WORK AND TRADE SRL, located in Italy. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Please read this privacy policy carefully. By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our website.
2. Data We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our website.
2.1 Information You Provide
📋 Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by payment providers)
- Account login credentials
2.2 Information Collected Automatically
🖥️ Technical Data
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring website
- Cookies and similar technologies
2.3 Information From Third Parties
We may receive information about you from third parties, including payment processors, shipping carriers, and marketing partners, in accordance with their privacy policies.
3. How We Use Your Data
We use the information we collect for various purposes, including:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Process and fulfill your orders | Contract performance |
| Send order confirmations and updates | Contract performance |
| Process payments and prevent fraud | Contract performance / Legitimate interest |
| Provide customer support | Contract performance |
| Send marketing communications (with consent) | Consent |
| Improve our website and services | Legitimate interest |
| Comply with legal obligations | Legal obligation |
4. Data Sharing & Disclosure
We do not sell your personal information. We may share your data with the following categories of recipients:
4.1 Service Providers
We share data with trusted third parties who assist us in operating our business:
- Payment processors (e.g., PayPal, Klarna, Stripe) to process transactions
- Shipping carriers to deliver your orders
- Email service providers to send communications
- Analytics providers to understand website usage
- Customer support tools to assist with inquiries
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
🔒 Security Measures
- 256-bit SSL/TLS encryption for all data transmission
- PCI DSS compliant payment processing
- Regular security assessments and updates
- Access controls and authentication
- Secure data storage with encryption at rest
- Employee training on data protection
Important: While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.
7. Your Rights
Under GDPR and other applicable laws, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at info@homiqo.shop. We will respond within 30 days.
Complaints: If you believe we have not handled your data appropriately, you have the right to lodge a complaint with your local data protection authority.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Order Information: Retained for 7 years for tax and legal compliance
- Account Data: Retained while your account is active, plus 2 years after closure
- Marketing Data: Until you unsubscribe or withdraw consent
- Website Analytics: Typically 26 months
- Customer Support: 3 years after resolution
9. International Data Transfers
Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Transfers to countries with adequate data protection laws
- Binding Corporate Rules where applicable
10. Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last Updated" date at the top
- Sending an email notification for significant changes
We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📬 Data Controller
- Company: BRIXIA WORK AND TRADE SRL
- Website: homiqo.shop
- Email: info@homiqo.shop
- Location: Italy